We monitor your server and respond to any alerts within 20 minutes - guaranteed.
We work with your developers to ensure your server is up-to-date with the latest, most secure software.
We can configure remote backups for your instances and provide recovery services, heaven forbid!
Disk usage, UI, Available Space, Memory Usage, System Load, CPU Usage, Ping, network connection.
HTTP Uptime, MySQL/MongoDB status, Connection time, Threads, Uptime, Page Speed
Clients often have special requests - we can assist as needed with custom configurations.
Our team will respond to alerts before even reaching out to you. We'll contact the host if need be and escalate on your behalf.
We can communicate directly with your developers if there is a need for development support in solving an issue.
We'll update your server for you, and tell you what was updated when, for transparency with monthly reporting.
Answers to questions you might have about TuxOps.
TuxOps is specifically providing services for Linux-based instances on AWS, Azure or other hosts.
We do not. We need root-level access to your servers, and we require access to your customer portal to best serve you.
No. We serve as a management layer for your instances. It's best for you to host with your provider directly to benefit from their SLAs.
We have a variety of pricing options available here.
Good question! TuxOps is focused specifically on Linux server management, and we're focused exclusively on providing a concierge-level service with human-based service. No AI, no bots. Just human connection where it is needed the most.